Question 1

How should I care for my jewellery?

Accepted Answer

Glass jewellery is very fragile so avoid dropping or knocking the pieces.  Jewellery can be cleaned with soap and water (if necessary) but avoid abrasive surfaces.

Question 2

What if I have a concern after I have received my jewellery?

Accepted Answer

If you are not satisfied with the product you may return it within 30 days as long as it is unused and original packaging is returned.  You will be required to pay postage.  Contact me (mailto:alison.velvin@barrierreefglassbeads.com)before returning the product.
 
If the product is not as represented please contact me (mailto:alison.velvin@barrierreefglassbeads.com)to arrange replacement or refund.

Question 3

How do you get the colours?

Accepted Answer

I have explained some of the techniques in this blog article(https://www.barrierreefglassbeads.com/post/five-things-you-didn-t-know-about-glass)

Barrier Reef Glass Beads Frequently Asked Questions

Barrier Reef Glass Beads
Frequently Asked Questions